Module 1 Introduction and Greetings 1
Module 2 Entertaining Foreign Business Partners 19
Module 3 Business Meetings 41
Module 4 International Business Traveling 63
Module 5 Making Phone Calls 85
Test 1 105
Test 2 107
Module 6 Company Introduction 109
Module 7 Exhibition Service 131
Module 8 Business Contacts 153
Module 9 Payment, Delivery and Insurance 177
Module 10 Complaints, Claims and Settlement 199
Test 3 221
Test 4 223
参考文献 225