THE ART OF TREND TRADING ANIMAL SPIRITS AND YOUR PATH TO PROFITS
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感动顾客 让顾客掏腰包的魔力 the art of amazing your customers
（美）罗恩·泽姆克（Ron Zemke），（美）奇普·贝尔（Chip Bell）著；李雪，安志伟，万猛译2005 年出版235 页ISBN：7111165799
本书讲述了怎样提供给客户具有魔力般魅力的服务。
THE MAKING OF THE ACHIEVER:HOW TO WIN DISTINCTION IN YOUR COMPANY
ALLAN COX1984 年出版258 页ISBN：0396084710
CURE YOUR NERVES YOURSELF HOW UNDERSTANDING YOURSELF CAN BRING PEACE OF MIND
LOUIS E.BISCH1957 年出版160 页ISBN：
Conquer your speechfright:learn how to overcome the nervousness of public speaking
Karen Kangas Dwyer1998 年出版131 页ISBN：
THE AMERICAN WAY OF LIFE NEED NOT BE HAZARDOUS TO YOUR HEALTH
JOHN W.FARQUHAR2222 年出版196 页ISBN：0393064433
THE DISNEY WAY:HARNESSING THE MANAGEMENT SECRETS OF DISNEY IN YOUR COMPANY
BILL CAPODAGLI AND LYNN JACKSON2002 年出版221 页ISBN：
The Reader Over Your Shouider A Handbook for writers of english prose
Robert Graves and alan hodge1979 年出版299 页ISBN：
The American way of life need not be hazardous to your health
John W. Farquhar EDITION: Rev. ed.1987 年出版207 页ISBN：0201121867
THE SECRETS OF HAPPILY MARRIED WOMEN HOW TO GET MORE OUT OF YOUR RELATIONSHIP BY DOING LESS
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