Selling Today Creating Customer Value 11th Edition
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GERALD L.MANNING AND BARRY L.REECE2004 年出版527 页ISBN：
BEYOND ADVERTISING CREATING VALUE THROUGH ALL CUSTOMER TOUCHPOINTS
YORAM WIND AND CATHARINE FINDIESEN HAYS2016 年出版261 页ISBN：1119074229
PERSONAL SELLING:ACHIEVING CUSTOMER SATISFACTION AND LOYALTY
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INTERNET-BASED CUSTOMER VALUE MANAGEMENT DEVELOPING CUSTOMER RELATIONSHIPS ONLINE
TYMOTEUSZ DOLIGALSKI2015 年出版152 页ISBN：9783319098548
KNOW YOUR CUSTOMER: NEW APPROACHES TO UNDERSTANDING CUSTOMER VALUE AND SATISFACTION
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SECRET OF TOP-PERFORMING SALESPEOPLE:SELLING WITH CUSTOMER FOCUS
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STRATEGY FROM THE OUTSIDE IN PROFITING FROM CUSTOMER VALUE
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