Process risk and reliability management operational integrity management Second Edition
Ian Sutton2015 年出版786 页ISBN：0128016534
BUSINESS PROCESS MODELING：SOFTWARE ENGINEERING，ANALYSIS AND APPLICATIONS
JASON A.BECKMANN2011 年出版188 页ISBN：1612093442
BUSINESS COMMUNICATION PROCESS AND PRODUCT SECOND CANADIAN EDITION
MARY ELLEN GUFFEY KATHLEEN RHODES PATRICIA ROGIN2000 年出版578 页ISBN：0176154302
OPERATIONS MANAGEMENT:A PROCESS APPROACH WITH SPREADSHEETS
SCOTT M.SHAFER AND JACK R.MEREDITH1997 年出版0 页ISBN：
图说流程管理＝AN ILLUSTRATED HANDBOOK OF PROCESS MANAGEMENT
金国华，谢林君著2013 年出版202 页ISBN：
PROFESSIONAL SELLING:A RELATIONSHIP MANAGEMENT PROCESS SECOND EDITION
JOHN I.COPPETT1994 年出版546 页ISBN：0538827769
New drug approval process:clinical and regulatory management
Guarino;Richard A.1987 年出版424 页ISBN：0824773829
