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RANKING%PRIVITY OF CONTRACT THE IMPACT OF THE CONTRACTS(RIGHTS OF THIRD PARTIES) ACT 1999
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感动顾客 让顾客掏腰包的魔力 the art of amazing your customers
（美）罗恩·泽姆克（Ron Zemke），（美）奇普·贝尔（Chip Bell）著；李雪，安志伟，万猛译2005 年出版235 页ISBN：7111165799
本书讲述了怎样提供给客户具有魔力般魅力的服务。
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LABOR LAW A BASIC GUIDE TO THE NATIONAL LABOR RELATIONS ACT
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HUMAN RIGHTS IN THE UK AN INTRODUCTION TO THE HUMAN RIGHTS ACT 1998 FOURTH EDITION
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Business Law Text and Cases in the Legal Environment 4th Custom Edition
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THE NEW LAW OF PEACEFUL PROTEST RIGHTS AND REGULATION IN THE HUMAN RIGHTS ACT ERA
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