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本书稿从心理学的角度，同时也参考了应用语言学、社会学、人际关系学等学科的研究成果，提出了一些提高沟通能力的技巧和方法。全书分为八章。一、二章重点揭示作者对沟通的理解，后六章详细介绍如何提高沟通的技...
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