ORGANIZATIONS STRUCTURES PROCESSES AND OUTCOMES FOURTH EDITION
RICHARD H.HALL1987 年出版358 页ISBN：0136420184
AMERICAN GOVERNMENT:CONTINUITY AND CHANGE:2004 EDITION
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MARKOV SKELETON PROCESSES AND THEIR APPLICATIONS
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1997年作者提出马尔可夫骨架过程，本书是此研究成果的总结。
Fundamentals of Renewable Energy Processes Second Edition
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REDESINGNING ENTERPRISE PROCESSES FOR E-BUSINESS
OMAR A.EL SAWY2001 年出版206 页ISBN：0072426756
Creating multicultural change on campus
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TECHNICAL COMMUNICATION A READER-CENTERED APPROACH FOURTH EDITION
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