感动顾客 让顾客掏腰包的魔力 the art of amazing your customers
(美)罗恩·泽姆克(Ron Zemke),(美)奇普·贝尔(Chip Bell)著;李雪,安志伟,万猛译2005 年出版235 页ISBN:7111165799
本书讲述了怎样提供给客户具有魔力般魅力的服务。
亚太研究论丛 第10辑=Collected writings of Asia-Pacific studies Volume 10
北京大学亚洲-太平洋研究院编;李谋,吴杰伟主编2013 年出版277 页ISBN:
SCORPIONS THE BATTLES AND TRIUMPHS OF FDR'S GREAT SUPREME COURT JUSTICES
NOAH FELDMAN2010 年出版513 页ISBN:0446580570
THIRD PARTY BLUES THE TRUTH AND CONSEQUENCES OF TWO-PARTY DOMINANCE
SCOT SCHRAUFNAGEL2011 年出版132 页ISBN:0415881595
MODERN EUROPEAN AND CHINESE CONTRACT LAW A COMPARATIVE STUDY OF PARTY AUTONOMY
JUNWEI FU2011 年出版190 页ISBN:9041134592
Evidence and Method Scientific Strategies of Isaac Newton and James Clerk Maxwell
Peter Achinstein2013 年出版177 页ISBN:9780199921850
THE POMITICAL UNCOMMONS THE CROSS-CULTURAL LOGIC OF THE GLOBAL COMMONS
KATHRYN MILUN2011 年出版231 页ISBN:0754671399
THE STATE AND WORKING WOMEN:A COMPARATIVE STUDY OF BRITAIN AND SWEDEN
MARY RUGGIE1984 年出版362 页ISBN:0691101698
FEDERAL ANTITRUST POLICY THE LAW OF COMPETITION AND ITS PRACTICE THIRD EDITION
HERBERT HOVENKAMP2005 年出版841 页ISBN:0314150463
BEYOND POLITICAL LIBERALISM TOWARD A POST-SECULAR ETHICS OF PUBLIC LIFE
TROY DOSTERT2006 年出版256 页ISBN:0268026009