Programme 1 Business Reception(商务接待) 1
Programme 2 Sightseeing(观光旅游) 13
Programme 3 Visiting a Trade Fair(参观展会) 27
Programme 4 Product Introduction(产品介绍) 39
Programme 5 Business Conference(商务会议) 53
Programme 6 Discussing the Price(商讨价格) 65
Programme 7 Terms of Payment(付款方式) 77
Programme 8 Commodity Packaging(商品包装) 89
Programme 9 Sole Agent(独家代理) 101
Programme 10 Concluding a Contract(签订合同) 115
Programme 11 Commodity Inspection(商品检验) 127
Programme 12 Delivery and Shipment(交货和装运) 139
Programme 13 Complaints and Claims(投诉与索赔) 151
Programme 14 Business Logistics(商务物流) 165
Programme 15 Business Insurance(商业保险) 177
Programme 16 Electronic Commerce(电子商务) 189
AppendixⅠ 常用合同和协议 201
AppendixⅡ 国际贸易常用单据 211
AppendixⅢ 常用商务信函 221
References 234